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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joan Davis

Joan Davis

October 31, 2024

5  out of  5
rating by Joan Davis
"Jennifer Jeffers made it easy to get a quote on our new house. She is very professional and explained every detail."
We responded:
"Thanks so much, Joan! I’m glad Jennifer Jeffers made your quote easy! If you need anything, please don’t hesitate to reach out! Thanks for your business! - Alexandra"
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Amanda Heiser

October 17, 2024

5  out of  5
rating by Amanda Heiser
"I can’t express how happy I am with my service I have received from Shamata Lorup. She listened to my concerns with my current insurance company and took her time running quotes for me. Not only did she provide different breakdowns for me, she helped answer all my questions and helped me understand the coverages. She is helping save my family and I save a significant amount of money, which is amazing especially with the cost of living now. She’s your agent if you need insurance help."
We responded:
"Wow, thank you so much, Amanda! I’m glad Shamata was able to help you save money and understand your coverage options. If you need anything in the future, please don’t hesitate to reach out. -Alexandra"
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Gary Jones

September 28, 2024

5  out of  5
rating by Gary Jones
"Agent was friendly, helpful and prompt"
We responded:
"Thanks for the kind words, Gary! -Alexandra"
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Brad Crosson

September 9, 2024

5  out of  5
rating by Brad Crosson
"Every time I go in this office for anything it’s a positive experience! They are professional, informative, helpful, down to earth good people. Calling and online is super convenient but I truly enjoy my visit with the office periodically. Gave me a great quote on my last visit and answered questions I didn’t know to ask. 6 out of 5 stars"
We responded:
"Thanks so much for the kind words, Brad! I appreciate your business and I’m so glad you always have a positive experience with us. -Alexandra"
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Nikolas Perkal

September 5, 2024

5  out of  5
rating by Nikolas Perkal
"Helped me insure a very unique case!! After spending a long time getting turned around by half a dozen different companies she handled it immediately. Huge help!"
We responded:
"I’m so glad we could be a huge help for you! Let us know if we can help you further. Thanks for your business! -Alexandra"
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Miles Mclaughlin

August 21, 2024

5  out of  5
rating by Miles Mclaughlin
"Very nice and helpful."
We responded:
"Miles, thank you for the five star review! I’m glad we could help. If you need anything, don’t hesitate to reach out. We appreciate your business! -Alexandra"
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Karen Parker

August 13, 2024

5  out of  5
rating by Karen Parker
"Wonderful to do business with!! Sham at the Dover office was extremely helpful!"
We responded:
"Thank you so much, Karen! We’re thrilled to hear that you had a wonderful experience with us. Sham at our Dover office is indeed a valuable part of our team, and we’re glad she was able to assist you. We appreciate your business and look forward to continuing to serve your insurance needs."
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Zay Sincere

June 27, 2024

5  out of  5
rating by Zay Sincere
"Mary was awesome and a great help I’m proud to be apart of the team! Very timely and effective service!"
We responded:
"I’m glad Mary was such a great help! Thanks for the positive feedback and I appreciate your business! - Alexandra "
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Anthony Camacho

June 20, 2024

5  out of  5
rating by Anthony Camacho
"I highly recommend to anyone looking for insurance. The company has a lot of affordable options and good bundle options as well. The members that work my Dover location are friendly and hardworking. I also like to thank Thomas one of their members who has recently taking his time out to help me with my policy."
We responded:
"Anthony, thank you so much for your kind words and recommendation! I’m thrilled to hear about your positive experience with our team. I’ll be sure to pass your thanks along to Thomas. We appreciate your business! - Alexandra"
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Samantha Wolf

June 19, 2024

5  out of  5
rating by Samantha Wolf
"Wonderful office and very helpful with my growing family and policy needs!"
We responded:
"Thanks Samantha! We are so glad we could help meet your needs today and we look forward to continuing to do so in the future!"
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Daeshana stevenson

June 7, 2024

5  out of  5
rating by Daeshana stevenson
"The agents were so friendly and patient with me and my kids! Excellent customer service with great communication to get what you need!!"
We responded:
"Thanks for the positive review! We strive for excellent customer service and communication! We appreciate your business."
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Gray Warrington

May 3, 2024

5  out of  5
rating by Gray Warrington
"Shamata was great to deal with as the representative for State Farm. They saved me a lot of money and the experience was easy and with little effort. Will definitely be a State Farm customer moving forward. Thanks"
We responded:
"Gray, thank you for taking the time to leave us a review! I’m glad to hear about your positive experience with Shamata. If you have any additional questions, please don’t hesitate to reach out. Thanks again! - Alexandra"
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Hannah McQueen

April 29, 2024

5  out of  5
rating by Hannah McQueen
"Alexandra is amazing!! I was nervous changing insurance companies and many years with my old company, she is very knowledgeable and made my transition to State Farm so smooth!!"
We responded:
"Thanks Hannah! I’m glad we could make your transition to State Farm smooth! I look forward to serving you for many years to come!"
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Catie Brown

March 26, 2024

5  out of  5
rating by Catie Brown
"Excellent customer service! They hooked me up with life insurance at a great price!"
We responded:
"Thanks Catie! I’m glad we could help you with life insurance at a great price!"
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David Konz

March 21, 2024

5  out of  5
rating by David Konz
"It’s rare that I leave a review but I feel I should. Having just moved to DE w/i the last few weeks, I’ve no shortage of tasks I need to attend to at my new home. (My FL agent let the DE State Farm agent know that I was in this area.) Shamata Lorup called me and left a nice message on my phone. I returned her call and I’m glad I did. Together we dealt with all of my present insurance needs and covered some of my future insurance needs as well, (all over the phone). For the insurance I require, State Farm has a high rating and very competitive pricing. My new insurance agent, Shamata Lorup, was very pleasant and personable. She’s just the kind of insurance agent I want working for me."
We responded:
"Thanks for the great review! I’m glad Shamata was able to get your insurance moved to Delaware! Thank you for your business. "
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Alaina Egolf

March 7, 2024

5  out of  5
rating by Alaina Egolf
"I had an excellent experience with Mary! She was very thorough and patient. Also, I found her wittiness and humor quite refreshing. She attended to all of my home and auto insurance needs, went above and beyond, and delivered awesome customer care! Thanks so much to the Alexandra Vasquez - State Farm Insurance Team!"
We responded:
"Thanks Alaina! We’re so glad you had an excellent experience with Mary! Thanks for the awesome review!"
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Jamaya Boyer

February 20, 2024

5  out of  5
rating by Jamaya Boyer
"My interaction with Alexandra was beyond helpful! She was very kind and informative. She not only helped me save money with switching my auto and renters insurance but she also helped me set my family’s future up for success by educating me on the different types of life insurances offered by State Farm. She also enrolled my son and I into life insurance policies that met our needs and budget. I would 100% recommend any one and everyone who is looking to save and receive great service!!!"
We responded:
"Thank you for this great review! We are so happy we were able to save you money on your auto, renters, and life insurance. Thank you for your recommendation!"
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Nia

February 19, 2024

5  out of  5
rating by Nia
"Very easy and personable experience! I highly recommend."
We responded:
"Thanks for recommending us! We try to keep insurance easy but personable! Thank you for your business."
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Miggy B

January 24, 2024

5  out of  5
rating by Miggy B
"Allie and her crew are awesome! Mary in particular made switching over easy and the savings were significant. We ended moving 2 cars and our home over to StateFarm. My only regret was not switching over sooner. Mary is pretty easy on the eyes too"
We responded:
"Thanks for the positive feedback!"
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IWARFARE2011

January 8, 2024

5  out of  5
rating by IWARFARE2011
"I just had the most amazing experience getting auto insurance with Shamata! 🚗 From start to finish, it felt like I was chatting with a friend who happened to be an insurance expert. Shamata made the whole process super easy and took the time to explain everything in a way that was friendly and easy to understand. I can't recommend Shamata enough – if you want auto insurance with a side of great conversation, they're your go-to! ⭐⭐⭐⭐⭐"
We responded:
"Thanks for the awesome review! We’re so glad Shamata was able to help you out! Thanks for recommending us!"
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Tainalees West

November 17, 2023

5  out of  5
rating by Tainalees West
"The person I spoke to was Alexandra, and when I tell you her customer service is on point !! Loved her energy she was an amazing person to talk to and very helpful and very reasonable person. My opinion you guys should give her a big promotion. Thanks State Farm and thank you Alexandra."
We responded:
"Thank you so much Taina! Our goal is to be helpful and reasonable and offer the best advice to our customers. We are so glad you had such a good experience!"
Profile photo of ALX Vegas

ALX Vegas

November 4, 2023

5  out of  5
rating by ALX Vegas
"Great personal staff members and very care persons and always offer the best solutions I really recommend it for everybody, Miss Vazquez and Miss Kaltreider"
We responded:
"Thank you so much! It’s customers like you that really make our hard work worth it! We appreciate you too!"
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Justin Warnick

September 27, 2023

5  out of  5
rating by Justin Warnick
"Best insurance agency around! Friendly staff! Real people who answer the phone!"
We responded:
"Thanks, Justin! We love hearing things like this. We always try to be friendly and real with our customers!"
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Alajia Diaz

September 11, 2023

5  out of  5
rating by Alajia Diaz
"I just want to start by thanking Alex for her great customer service! She made sure I was satisfied with my quote, gave me advice, and real life examples to help me understand insurance. She was such a pleasure working with. If someone needs a raise, ITS HER! Amazing job Alexandra! Keep up the great work!"
We responded:
"Thank you so much, Alajia! I’m so glad you were satisfied and we had such a great conversation! We appreciate your business!"
Profile photo of Cee Cee

Cee Cee

August 16, 2023

5  out of  5
rating by Cee Cee
"Good"
We responded:
"Thank you! "